for the love of fashion

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Junior Marketing Operations Manager (12 month FTC)


L2 - Junior Manager

Closing Date:


Permanent / Fixed Term


Support Centre Location

London Office

More about the role

Here, at New Look, everything that we do is for the love of fashion.

We’ve been bringing the latest fashion to the high-street since 1969.  We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls.  Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford.
We invented fast fashion and it’s our colleagues today that continue our journey to create a New Look that everyone loves.
It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you.
We are always on the lookout for talented, passionate people to join our New Look team.


• Responsible for delivering the weekly sales reporting and analysis of gift card and third-party card performance
• Develop ways to improve the weekly sales reporting and analysis with inputs from internal and external stakeholders
• Coordinates and administers the gift card and B2B budget keeping senior manager updated
• Raises all purchase orders on behalf of the channel processing invoices for all suppliers and partners
• Ensures compliance of all purchase orders and invoices to company standard

Role Banding
• This role involves building relationships with internal stakeholders and external business partners
• Technically sound in gift card and third-party card data flow, operation and manufacturing is beneficial
• Proficient in designing marketing campaigns to drive sales and revenue
• Demonstrates experience in managing budgets, raising purchase orders and processing invoices
• Ability to pull together reporting from various sources and build meaningful narrative and actions

Role Grading
• Understanding of marketing campaigns preferably in gift card, other cards and ways to pay
• Experience in retail or other industry in the ways to pay space
• Experience operating with budgets, purchase orders and invoices
• Proven track record in delivering industry marketing campaigns that drive sales and revenue growth
• Excellent communication skills to work with multiple business partners and internal stakeholders
• Ability to input and create marketing campaigns across channels
• Demonstrates clear alignment to New Look values and culture
• Ability to work at extremely fast pace with the ability to manage multiple task and projects with shifting priorities


Essential Skills
• Ability to manage multiple task and projects with shifting priorities
• Strong communication skills – both written and verbal
• Creative with the ability to not only build customer campaigns but solve problems
• Strong organisational and operational skills
• Strong numerical and analytical skills
• Attention to detail
• Proficient at Excel, Word and PowerPoint

Desirable Skills
• Practical marketing experience
• Finance and commercial experience
• Gift card or B2B experience

Knowledge and Experience
• Understanding of fashion/retail landscape
• Worked in a retail financial services business and understands the card payment space
• Understands gift card business either from a retail, supplier or B2B perspective
• Enthusiasm for retail marketing and a keen willingness to learn

Minimum level of education or qualifications
• A-level or equivalent, (degree preferred)

Why New Look?

The amazing people, the love of fashion, the 4pm Friday finishes – there are so many reasons to love working at New Look.
We offer training to support you and your career progression, so that you can be at your absolute best.
You’ll also receive these amazing benefits:
• 40% staff discount
• Monthly 25% off  privilege vouchers for family and friends to enjoy
• Quarterly sample sales
• Season ticket loans
Apply now to find out more.

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