Given the level of disruption caused by Coronavirus, we continue to take precautions to protect the safety of our customers, colleagues and candidates. As a result we have taken the decision to put some of our recruitment on hold temporarily.

If you have already submitted an application and you are waiting to hear back from us, we will be in touch as soon as possible with an update.

for the love of fashion

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Payroll Manager


L3 - Manager

Closing Date:


Permanent / Fixed Term


Support Centre Location

Weymouth Office

More about the role

Here, at New Look, everything that we do is for the love of fashion.

We’ve been bringing the latest fashion to the high-street since 1969.  We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls.  Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford.

We invented fast fashion and it’s our colleagues today that continue our journey to create a New Look that everyone loves.

It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you.

We are always on the lookout for talented, passionate people to join our New Look team.

The Role:

Our People Team are looking for an experienced, extremely organised and self-motivated Payroll Manager to join us.

Primarily this role will lead the team to provide and manage an efficient, effective and reliable payroll service for our UK & ROI employees, under the direction of our Head of HR Operations. You will be methodical analytical and a seasoned professional in your field and will always put your internal customer at the heart of everything you do.

About You:

• Significant experience of managing multiple UK payrolls (including hourly and salaried staff)
• Strong understanding and experience of payroll processes and all linked systems – ideally Freedom/ADP
• Experience of managing and partnering with third party providers e.g. recovery, charities, lottery etc
• Excellent working knowledge of PAYE, income tax, national insurance, student loans, apprenticeship levy and statutory payments (NMW/NLW, SMP, SPP, SSP etc)
• Strong working knowledge of pensions auto-enrolment legislation
• Experience of developing and implementing policy, process and system upgrades (e.g. Kronos)
• Demonstrable experience of  leading a team of payroll professionals including; coaching, performance management and ensuring the team is positive and motivated.
• Able to clearly communicate and explain pay periods and calculations to customers; employees, managers and business leaders
• Payroll qualification (desirable)
• Working with a payroll managed service provider (desirable)
• Knowledge of ROI, IOM and Channel Island payrolls (desirable)
• SME expertise on key business projects – technical payroll and system/report knowledge and expertise

Why New Look?

The amazing people, the love of fashion – there are so many reasons to love working at New Look.
We offer training to support you and your career progression, so that you can be at your absolute best.

You’ll also receive these amazing benefits:
• 40% staff discount
• Monthly 25% off  privilege vouchers for family and friends to enjoy
• Quarterly sample sales
• Season ticket loans

We are an inclusive employer and remain flexible to discuss location, though we would need the successful candidate to spend time in our Weymouth office where the people Operations team is based.

Apply now to find out more.

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