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Merchandising Administration Assistant - Level 1


L1 - Staff

Closing Date:


Permanent / Fixed Term


Support Centre Location

London Office

More about the role

Job Purpose

To put the customer requirements at the centre of our offer. To support the Merchandising team to maximise sales opportunity and profitability, by planning and delivering a commercial level of sales and stock across all relevant regions and channels. To provide support to the Team in all areas of administration including taking responsibility for the delivery schedule, maintenance of department coding, reporting and making suggestions to maximise sales and manage risk where appropriate.

Accountabilities and Responsibilities

Merchandising & Planning
• Achieving department KPI’s  in line with strategy and department plan, maximising sales and profit
• Awareness of the Brand Vision
• Managing daily /weekly tasks in line with ways of working
• Preparation for Departmental Meetings
• Taking ownership and finding solutions
• Supporting commitment management through the weekly team updates, reviewing this daily and actioning all amends

Intake Management
• Management of intake and relationships with Suppliers to ensure products are delivered on time, Quality issues are dealt with in a timely manner, slippage is communicated to all relevant parties and compliance charges are followed through

Purchase Orders
• Creating, maintaining and managing PO’s, ensuring they are kept up to date and accurate
• Weekly UDA (User Defined Attributes) management ensuring all are kept up to date and are correct

• Completing ratio on orders, ensuring the correct ratio is purchased to optimise sales

• Highlighting opportunities or where risks could arise on markdowns, promotions and / or repricing

• Producing daily sales reports, feeding back to the Team, reviewing sales figures and advising on appropriate actions, such as repeat buying / increasing commitment; extending product further down the chain; and increasing replenishment to the best performing stores

• Maintaining an effective working  relationship with the Branch Merchandising Assistant, ensuring they are updated with delivery changes and managing the distribution plan alongside Branch Merchandising to maximise sales and manage risk, along with reporting back to the Team

Product Awareness
• An understanding of the New Look Customer
• Basic understanding of our Customer Insight and Market Share
Technical Skills

• PC literate – Intermediate / Advanced Excel, Word, Powerpoint, Outlook
• An understanding of fashion trends and knowledge of the high street
Other Essential Skills
• Positive role model and supportive of team and peers
• Strong numerical and analytical skills
• Accuracy
• Confident communicator
• Team player
• Resilient
• Effective time management

Knowledge & Experience

• Previous experience working in Fashion / Retail and / or as a Merchandising Admin Assistant desirable

Additional Information (External Upload)